What happens to my payment if I experience technical issues during a session?
Why isn't my audio/video working in the online classroom?
If your video/audio feature is not working, make sure your webcam and microphone are enabled in your browser. For Chrome users: Click the camera icon on the upper right side of the browser URL bar. This will show you if the browser has access to ...
How do I use the online classroom?
How do I join my session? Enter the online classroom by going to your "Bookings" and hitting "Join session". What system requirements do I need to use the online classroom? Up to date Chrome (recommended) browser. Up to date Firefox ...
What if I have technical difficulties during a session?
If you are experiencing technical difficulties, we suggest you try the following: Tip #1: Refresh the page. Tip #2: Clear cookies and cache from your browser. Video Tutorial: How to Clear Cookies and Cache in Google Chrome Video ...