Why isn't my audio/video working in the online classroom?

Why isn't my audio/video working in the online classroom?

If your video/audio feature is not working, make sure your webcam and microphone are enabled in your browser.

For Chrome users:
  1.  Click the camera icon on the upper right side of the browser URL bar.
  2. This will show you if the browser has access to your camera and microphone. If it has access, it will be set to "Allow" and if it doesn't it will be set to "Block".

    Video Tutorial    : Enabling Video and Audio Functions in Chrome


For Firefox users: 
  1.  Click the "i" icon on the upper left side of the browser URL bar.
  2. This will show you if the browser has access to your camera and microphone. If it has access, the permissions will be set to "Allow".

    Video Tutorial: ​Enabling Video and Audio Functions in Firefox